Preface
Welcome to the Privacy Policy page of PT Lepas Motor Indonesia (“Lepas”, “We”, or “Us”).
In providing our products and services through the lepas.co.id website, mobile applications, and other digital platforms, we may collect and process your personal information (“Personal Data”). This applies to all users, including prospective customers, existing customers, website visitors, subscribers, and participants in official Lepas events (“You”).
We understand that your privacy is important. Therefore, Lepas is committed to protecting your Personal Data in compliance with the applicable laws and regulations in Indonesia. This Privacy Policy explains how and why we collect, use, store, and protect your Personal Data, as well as your rights regarding this information.
By using any product, service, system, or platform provided by Lepas, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Recommendation to Read the Privacy Policy
Please read this Privacy Policy carefully to understand how we handle your Personal Data whenever you interact with our websites, applications, or any other platforms provided by Lepas Indonesia.
Scope and Purpose of Personal Data Processing
Lepas collects and processes your Personal Data (“Processing”) — including acquisition, collection, use, analysis, storage, transfer, disclosure, and deletion — in a lawful and transparent manner.
We process your Personal Data for the following purposes:
- Providing Products and Services
To deliver, improve, and personalize our products and services, respond to inquiries, and communicate updates or offers that may be of interest to you. - Surveys and Research
To conduct research, data analysis, and product development aimed at improving our service quality and customer experience. - Promotional and Social Activities
To inform you about promotions, road safety campaigns, events, or other brand-related social initiatives.
Lepas processes your Personal Data based on the following lawful grounds:
- Contractual necessity: To fulfill agreements between you and Lepas.
- Legal obligations: To comply with applicable laws and regulations.
- Legitimate interests: To maintain and enhance our operations, products, and services in ways permitted by law.
We may also use anonymized data for statistical or analytical purposes without identifying any individual.
Tracking Technology and Cookies
We use cookies and similar technologies (such as tracking pixels) to enhance your browsing experience on our website. Cookies help us recognize your browser, store your preferences, and improve website performance.
Types of Cookies We Use
- Session Cookies: Deleted after each session; used to maintain navigation consistency.
- Persistent Cookies: Remain stored and help us remember your preferences across visits.
- Advertising Cookies: Help us show you relevant offers or content.
- Analytics Cookies: Allow us to understand user behavior and improve our platform.
You may choose to disable cookies in your browser, but some website features may not function properly as a result. By continuing to use lepas.co.id, you consent to our use of cookies as described above.
Types of Personal Data Collected
Depending on your interaction with Lepas, we may collect the following Personal Data:
Website Visitors, Subscribers, and Event Participants
- Name
- Email address
- Phone number
- Location (province, city)
- Technical data (IP address, device information, browser type, cookies, and access logs)
Product Inquiry and Credit Simulation
- Name
- Contact details (phone, email)
- ID card number
- Date of birth
- Gender
- City, province, and preferred dealer
- Vehicle model, variant, down payment, tenor, and related financial details
Service and After-Sales Data
- Name
- Email and phone number
- Vehicle model and license plate number
- Dealer or service center
- Preferred service date and type
When necessary, we may request additional data to fulfill specific service requirements.
Exception to the Scope of Personal Data
This Privacy Policy does not apply to publicly available information or data that has been anonymized.
Your Rights as a Data Owner
You have the right to:
- Access, correct, or update your Personal Data.
- Withdraw consent for data processing (subject to legal exceptions).
- Request deletion of your Personal Data, unless retention is required by law.
You are responsible for maintaining the confidentiality of your login credentials and personal information when using our digital services.
Data Security
We take reasonable measures to protect your Personal Data from unauthorized access, use, or disclosure. However, no online platform is entirely secure, and Lepas is not responsible for breaches beyond our reasonable control.
Data Disclosure and Transfer
We may disclose your Personal Data to:
- Our affiliates and authorized partners;
- Service providers assisting in operations (e.g., marketing, IT, logistics);
- Government authorities, when required by law;
- Legal and professional advisors.
Your Personal Data may be stored or processed in Indonesia or in other countries, provided that such transfer complies with applicable regulations.
By using Lepas digital services, you consent to this transfer and storage of your Personal Data.
Data Retention Period
Your Personal Data will be retained only as long as necessary to fulfill the purposes stated in this policy, or as required by law. Once retention is no longer necessary, your Personal Data will be securely deleted or anonymized.
Children’s and Special Category Data
For Personal Data belonging to minors or individuals with disabilities, Lepas will obtain consent from parents or legal guardians as required by law.
Policy Updates
Lepas may update or amend this Privacy Policy periodically to ensure compliance with legal requirements and operational changes. Any updates will be posted on lepas.co.id/privacy-policy, and the latest version will supersede all previous ones. We recommend checking this page regularly.
How to Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
PT Lepas Motor Indonesia
Email: admin@lepas.co.id
Address: Jl. Wolter Monginsidi No.97, RT.1/RW.4, Rawa Barat, Kec. Kebayoran Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12180
Accuracy of Data and Disclaimer
Providing accurate Personal Data is your responsibility. If you provide false or incomplete data, Lepas may be unable to deliver certain services. Lepas is not liable for any loss or claim arising from the inaccuracy of Personal Data you submit.
Third-Party Links
Our website may contain links to third-party websites not operated by Lepas. We encourage you to review their privacy policies. Lepas is not responsible for the privacy practices or content of external websites.
Your Consent
By using our website, applications, or other platforms, you signify that you have read, understood, and agreed to this Privacy Policy, including our use of cookies and data processing practices as described herein.
Governing Law
This Privacy Policy is governed by and interpreted in accordance with the laws of the Republic of Indonesia.
